Frequently Asked Questions
General
How can I choose right plant?
We have wide varieties of plants to suit your needs. Feel free to visit our nursery to explore wide range of plants. Additionally, refer to our blog on how to choose right plant for your garden.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards. At checkout, you will have the option to choose your payment method.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 5-7 business days.
Do you offer international shipping?
No. We do not offer international shipping to selected countries.
What is your return policy?
We have 2 days return policy for live plants. Please refer to our refund and return policy for more details. Feel free to reach out our customer service team to initiate the return process.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the couriers website.